Getting in touch with KoalaCare Australia

We're here for you and your family every step of the way, and there are two ways to reach us, depending on what you need.

If you have a question about your order, need help choosing the right product, or want to get in touch directly, use our Contact Us section below.

If you've already tried our products or shopped with us and want to share your experience, we'd love to hear it through our Feedback option, your thoughts help us keep improving for every Mum, Dad, and little ones.

Contact Us

Prefer to talk now? Reach us via WhatsApp, Zalo, or email below. Prefer to write in? Fill out the form and we'll reply within 1–2 business days.

Phone number: +84 9 7177 1727 (WhatsApp & Zalo)

Email: hello@koalacareaustralia.com

Headquarters: Sunrise Building,25 Đ. 2 Tháng 9 Street, Hải Châu District, Đà Nẵng 550000, Vietnam

Your Feedback Matters

At KoalaCare, every product we make is guided by real feedback from families like yours. If you've recently used one of our products or shopped with us, we'd love to hear how it went.

The good, the honest, and everything in between. It only takes a minute, and it helps us keep improving for Mums, Dads, and babies across Vietnam.

Scan the QR code to leave feedback from your phone or tablet, or click the button below to share your thoughts from your browser.

submit Feedback